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Caption Me, Please! Zoom now offers closed captioning and live transcription for free!

As an avid movie and TV show watcher, one of my favorite things is watching with closed captioning. For some reason, it enhances my experience and allows me to catch every joke or meaningful moment in whatever I am watching (usually The Office, if I'm honest). While this feature is a great benefit for the hearing impaired, Zoom has taken the liberty to ensure that all of our meetings has closed captioning for free.

Zoom's intention to implement this feature was to reach a more diverse audience, with focus on the hearing impaired. The closed captioning feature allows users to either transcribe the meeting in real time themselves or interface with a third-party service.

Here's how to enable the feature (via

  1. Sign in to the Zoom web portal.

  2. In the navigation panel, click Settings.

  3. Click the Meeting tab.

  4. Verify that Closed Caption is enabled.

  5. If the setting is disabled, click the toggle to enable it. If a verification dialog displays, click Turn On to verify the change. Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.

Once your meeting has begun, you will now see a closed caption icon.

As the host, you can determine if you would like to transcribe the meeting yourself, assign a participant, or a third party closed captioning service.

Once you have determined who will transcribe your meeting, you have the option to show or hide your transcription. In addition, the host can determine the how the caption is seen by the rest of the participants. Closed caption set-up is now complete.

Have you used this feature yet? If so, tell us how is has helped your program or business.

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